Exchange and return
Basically, we want to avoid unnecessary emissions in a modern way, so please make sure you find the right size here before ordering. You should also check whether your smartphone is the right size - more on this in our FAQ section
Email within 14 days of receiving the goods to retour@bizoodie.com
The cost of a return/exchange is usually borne by the buyer, unless you receive an incorrect or faulty item. Tell us about your case and we will see what we can do for you.
According to Art. 246a § 1 Para. 2 Sentence 1 No. 2 EGBGB, for returns outside of Germany we are obliged to inform the buyer that he must bear the direct costs of the return in accordance with Section 357 Para. 6 Sentence 1 BGB.
I still want to exchange / return
- name
- Order number
- Reason for exchange